Effective Date: 10/01/2024

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Welcome to The CTO Agency, LLC’s website. By accessing or using our site, you agree to the following terms and conditions. If you do not agree, please do not use this site.

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Use of the Website

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This website is owned and operated by The CTO Agency, LLC. It is intended to provide information about our IT services and consulting. By using the site, you represent that you are accessing it for lawful purposes and agree not to engage in activities that may disrupt its functionality or violate any applicable laws.

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User Interaction

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Users may submit a “Contact Us” form to request more information about our services. By submitting the form, you confirm that the information provided is accurate. We will use this information solely to respond to your inquiry, in accordance with our Privacy Policy

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SMS Communications

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If you opt into our SMS services, you agree to the following terms:

• Opting In: By providing your phone number and confirming your subscription, you consent to receive SMS messages from The CTO Agency, LLC, including appointment reminders, ticket submission and status, or other relevant messages. Message frequency may vary.  We provide several ways to opt-in to SMS Communications:

  • Text the keyword "SUPPORT" to 440-995-3500.

  • Call us at 440-995-3500 and request that we communicate via SMS

  • Email us at support@thectoagency.com and request that we communicate via SMS

• Opting Out: You can opt out at any time by replying “STOP” to any message or contacting us at 440-995-3500. You can also email us at support@thectoagency.com and request that we no longer communicate via SMS.  Opting out will stop all SMS communications unless you re-enroll.

• Fees: Message and data rates may apply. Contact your mobile carrier for details.

• Privacy: Your information is secure and will not be shared with third parties without your consent. For more information, see our Privacy Policy.

• Support: For assistance, reply “HELP” to any message or contact us at 440-995-3500.

 

Limitation of Liability

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While we strive to provide accurate and up-to-date information, The CTO Agency, LLC makes no guarantees about the accuracy, completeness, or reliability of the content on this website. Use of the site is at your own risk.

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Third-Party Links

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This website may include links to external sites for informational purposes. The CTO Agency, LLC is not responsible for the content or practices of these third-party websites.

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Dispute Resolution

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In the event of a dispute arising from the use of this website or services, such disputes will be governed by the laws of the State of Ohio, USA, without regard to its conflict of law provisions. You agree to submit to the jurisdiction of the courts located in Ohio.

 

Updates to Terms

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The CTO Agency, LLC reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised terms.

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If you have any questions regarding these Terms and Conditions, please contact us at 440-995-3500.

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